Customize push notifications and alerts

Set the custom organization name

A custom organization name is defined for each virtual server. By default, the custom organization name is the existing operator-facing account name. It does not have to be unique if there are multiple virtual servers. This name is included in the login request details on a user’s mobile device.

1. On the STA Token Management console, select Comms > Custom Branding.

2. Select Custom Organization Name.

3. Enter the organization name, and then click Apply.

   

Set the authentication node resource name

In a push notification, the resource name identifies which authentication node it relates to, so that the user can be sure that they are authenticating a valid node. To see an example, see Push notification contents.

By default, the resource name is the existing operator-facing auth node name. Unlike the auth node name, the resource name does not have to be unique.

For SAML services, the resource name is configured per SAML service. For configuration details, see SafeNet SAML Service configuration.

1. On the STA Token Management console, select Comms > Auth Nodes.

2. Click the Auth Nodes hyperlink.

3. Click Edit for the auth node to customize.

4. On the Auth Nodes tab, enter the Resource Name, and then click Save.

   

   An auth node change alert is generated when the resource name is changed.

Customize the rejection alert for the user

You can optionally customize the push notification rejection alert for the user.

1. On the STA Token Management console, select Comms > Communications > Email Messages.

2. Under Customize Email Messages, click Custom.

3. In the Email Message Type list, select Push Notification Rejection User Alert.

   

4. Modify the message contents as needed, and then click Apply.

Customize the rejection alert for the internal operator

You can optionally customize the push notification rejection alert for the internal operator.

1. On the STA Token Management console, select Comms > Communications > Email Messages.

2. Under Customize Email Messages, click Custom.

3. In the Email Message Type list, select Push Notification Rejection Internal Operator Alert.

   

4. Modify the contents as needed, and then click Apply.

Customize the self-enrollment page and email template

You can optionally customize the self-enrollment email template and self-enrollment page. For details, refer to the Self-Service Administrator Guide.