Upgrading the Agent

The SafeNet Agent for Epic supports upgrade from version 2.0.0 (or later versions).

Perform the following steps:

1. Double-click and execute the installer (EXE), as downloaded from the SafeNet Trusted Access console. Use MSI for Group Policy Object (GPO) upgrade.

   Note

   If a user has logged in to the system as an administrator or if the user(s) is a member of the Domain Admin group, the upgrade process will continue. Otherwise, a window will appear requiring the user to provide administrator credentials.

   • The installer will verify if the Microsoft .NET Framework 4.6 is installed on the system, or not. If it is not, the following InstallShield Wizard screen will appear, which will guide the user to install the required framework.

   

   Note

   If the required .NET Framework (4.6) is not available during the GPO upgrade, the upgrade process will execute successfully, without any interruptions. In such a case, only when the Epic Management Console is opened, an error stating the unavailability of .NET Framework is encountered. To proceed, install Microsoft .NET Framework 4.6.

2. If there exists an existing version of the agent, the installer detects it. In case of upgrade from 1.1.0 (and later) to the current release, the installer auto-directs you to the following screen. Click Yes.

   

3. The following Resuming the InstallShield Wizard for SafeNet Agent for Epic window is displayed. Click Next, and follow the remaining prompts.

   

4. After the upgrade completes, the InstallShield Wizard Completed window is displayed. Click Finish.

   

   Note

   If you have created a junction (using mklink) to install the SafeNet Agent for Epic v1.1.0, ensure that the junction or symbolic link should not be removed before, during or after the upgrade process.

Upgrading the Agent Silently

To upgrade the SafeNet Agent for Epic in silent mode, perform the following steps:

1. Open the command prompt in Administrator mode.

2. Navigate to the folder which contains the installer.

3. Execute the following command:

   • Using EXE:

   bash "SafeNet Agent for Epic.exe" /s /v"/q"

   • Using MSI:

   bash msiexec /i "SafeNet Agent for Epic.msi" /quiet REINSTALLMODE=vomus REINSTALL=ALL