Event notifications

SafeNet Synchronization Agent can be configured to send email alerts for a variety of events, such as:

• Unable to connect to STA or SAS PCE, or to the LDAP or SQL server

• An expected group is not found

• Synchronization fails

The body of a notification can be customized for each alert; an example follows.

Note

Email alerts may be configured only if the service status is stopped.

Configure notifications

To configure notifications:

1. In SafeNet Synchronization Agent, click the Notification tab.

   

2. Under SMTP Configuration, click Configure.

   The SMTP Configuration window displays.

   

   These settings define the mail server (SMTP) used by the STA or SAS PCE server to send notifications to the operator/ administrator whom manages the virtual server and provides LDAP sync process notifications (for example, failed or succeeded).

3. Enter the following information and then click OK.

   Field	Description
   From email address	Enter the email address from which notifications are sent.
   Hostname/IP Address	Enter the IP address or host name of the SMTP (mail) server used for sending out notifications.
   Port	Enter the port used by the SMTP (mail) server to send and receive emails.
   Username (if required)	If a username is required to log in to the SMTP server, enter the username of the account from which the notifications are sent.
   Password (if required)	If a password is required to log in to the SMTP server, enter the username of the account from which the notifications are sent.

4. Under E-mail Test, in the Enter e-mail Address field, enter a recipient email address and then click Test to test the SMTP configuration.

   

5. To customize the email alerts that are sent, under E-mail Message Templates, click Customize.

   

   The Email Templates window displays.

   

6. Enter the following information and then click OK:

   Field	Description
   Message	Select the message type: LDAP Connection Issues Sync Server Connection Issues Missing Group Active Directory Replication Issues User Source Scan Issues
   Subject	Modify the Subject and Body content as required.
   Body

   1. Under Event Recipient Lists, click Add to add an email address to which alerts are sent.

      

      The Mailing List window displays.

      

   2. Enter the following information:

      Field	Description
      List Name	Enter a name for the email list.
      Recipient E-mail	For each address to be added to the Recipient Email List, enter a valid email address into the Recipient Email field and then click Add.
      Recipient E-mail List
      Events	Select the appropriate events for which the recipient will receive an alert: Sync Server Connection Issues User Source Connection Issues Active Directory Replication Services Issues Missing Sync Group LDAP Scan Issues

      1. Click OK to close the window. The List Name displays in the Event Recipient Lists box.