Registering Tenants Automatically
Data Protection on Demand allows for self-serve Subscriber Tenant account registration to a Service Provider Tenant. Tenant Administrators can register a subscriber tenant to the service provider tenant through the sign up URL. Service Provider Administrators can distribute the sign up URL to direct users to a registration page as an alternative to manual registration.
Tip
The sign up page inherits both the service provider tenant name and logo. See Customizing the Service Provider Logo.
The sign up URL is available from: https://<service_provider_hostname>.<region>.market.dpondemand.io/signup
For example:
At this time, subscriber tenants generated through automated tenant registration receive a randomly generated access URL as the hostname. For example, an automated tenant URL could take the form sfnt427.eu.market.dpondemand.io.
The service provider administrator cannot edit the randomly generated hostname. If the subscriber tenant requires a specific hostname, the service provider administrator should complete the manual registration process for the subscriber tenant and specify a hostname label.
About Tenant Registration
When you register a subscriber tenant you create a tenant and the tenants primary tenant administrator user.
To register a tenant you must agree to the platform's terms of service and submit the following
Under Sign Up Now register the primary tenant administrator user credentials:
- Create a password
- Confirm your password
On the subsequent page register the primary tenant administrators user profile and the company profile.
- First name
- Last name
- Phone number
- Company name
- Company department (*optional)
- Address
- Country
- State/Province/Region (mandatory if country is set to United States, Canada, or Australia*)
- City
- ZIP/Postal Code
- Tenant account name
Note
This information is stored in DPoD and is visible to service providers.
Tip
The registration form generates a random access URL for the subscriber tenant hostname. An example of a random hostname is sfnt427.eu.market.dpondemand.io. You cannot change your subscriber tenant hostname.
We recommend you save or bookmark your subscriber tenant hostname.
Disable automated tenant registration
The sign up page is enabled by default. Service provider administrators can disable tenant sign up from the Administration tab. If the sign up page is disabled, the user will see a web page with an error message requesting they contact the service provider administrator to manually register the tenant. No service provider details or contact information are included in the error message. For more information about manually adding a tenant see Add Tenant.
The sign up page is disabled automatically if any of the following criteria are met:
- Service provider quota too low.
- Service provider no longer exists.
To disable automated tenant registration
-
Sign in as a service provider administrator.
-
Select the Administration tab.
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Navigate to the Tenant Registration section and disable the Allow access to tenant registration toggle.
To enable automated tenant registration
-
Sign in as a service provider administrator.
-
Select the Administration tab.
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Navigate to the Tenant Registration section and enable the Allow access to tenant registration toggle.
