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Tenant Management

Reporting

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Reporting

Reporting

DPoD allows administrator users to download and access reports on their tenants and the service consumption within them. The reports return a CSV file for importing into a spreadsheet application. The report can be run for a single month that occurred in the past. Reports cannot be run in the current month. If a report is run during a month that the tenant had no services, then an empty report is generated. DPoD provides administrators access to the following reports:

Report content will contain different material depending on the tenant level. For example, a tenant administrator monthly report and a service provider monthly report will contain different sections based on the tenant's capabilities.

Service Provider Tenant Summary Report

Service provider administrators can generate summary reports, a report on the current state of all services across all enterprise tenants. The reports are an aggregate of all Service usage from all of the service provider's Enterprise Tenants and any sub-service provider's enterprise tenants for a specified month.

The service provider summary report has a row for each tenant in the service provider tenant account and the following columns:

  • Tenant ID - Unique ID for the tenant.
  • Tenant Name - Name of the tenant.
  • Service Type - The type of Luna Cloud HSM Service being consumed in its short name. eg. HSMoD, oracle_tde_database, etc. Luna Cloud HSM Services deployed in FIPS mode have the append "_FIPS" on the service type. eg. HSMoD_FIPS, oracle_tde_database_FIPS, etc.
  • Marketplace Name - The service marketplace. Defaults to DPoD.
  • Marketplace Accound Id - Unique ID for the marketplace account. Defaults to no value.
  • Count - The number of services of the service type being consumed by the tenant.
To generate a service provider tenant summary report

Sign in as a service provider and select the Reports tab.

In the Summary Report section, click Generate Summary Report.

In the dialog window that displays click Download Report.

Open the file using a spreadsheet application.

Service Provider Tenant Usage Report

Service provider administrators can generate tenant usage reports, a report of Service usage details across all Tenants.

The service provider tenant usage report has a row for each sub-tenant in the service provider tenant and the following columns:

  • Parent Tenant Name - The name of the service provider or enterprise tenant's parent.
  • Parent Tenant ID - The unique tenant ID of the service provider or enterprise tenant's parent.
  • Tenant Name - The name of the service provider or enterprise tenant.
  • Tenant Type - The type of tenant account, service provider or enterprise tenant.
  • Tenant Status - Details if the enterprise tenant has completed the Initial Service Elections Form process or if the process is not applicable to the enterprise tenant.
  • Tenant ID - The Unique ID of the tenant account.
  • Marketplace Name - The service marketplace. Defaults to DPoD.
  • Marketplace Accound Id - Unique ID for the marketplace account. Defaults to no value.
  • Service Type - The type of the DPoD service being consumed.
  • External ID - The unique ID of a service being consumed.
  • Evaluation Start Date - Date the enterprise tenant was created and the evaluation period began.
  • Evaluation End Date - Date the evaluation period expires.
  • Submitted Date - Date the enterprise tenant administrator submitted the Initial Elections form.
  • Conversion to Subscriber Date - Date the service provider administrator approved the Initial Elections form, allowing the enterprise tenant to convert from evaluation to subscriber.
  • Term end - End date for the agreement established by the Initial Elections form.
  • Initial Selections - Number of services selected in the Initial Elections form. The minimum billable units (MBU) is the enterprise tenant's commitment to consume, at minimum, a set number of services using DPoD.
  • Metric - Provides the usage metric that is used to calculate the cost for the service. Current usage metrics include Service Months -- the percent of time the service is active in the given month. The month covered by the report is shown in the header for the usage count row.
  • Count - The value for the metric listed in the Metric column.
To generate a service provider tenant usage report

Sign in as a service provider and select the Reports tab.

In the Monthly Reports section open the Month and Year drop-down menus next to Tenant Usage Report and select the period that you would like to generate the report for and click Generate Report.

In the dialog window that displays click Download Report.

Open the file using a spreadsheet application.

Service Provider Tenant Service Report

Service provider administrators can generate monthly service reports, a report of all Tenants, and the Services that they are consuming.

In the event that DPoD cannot connect to the back-end service, the following columns in the service provider monthly report will return empty values:

  • Evaluation Start Date
  • Evaluation End Date
  • Submitted Date
  • Conversion to Subscriber Date
  • Term End
  • Initial Selection

Please re-attempt downloading the service provider tenant service report at a later time.

The service provider tenant service report has a row for each service type being consumed by a tenant account and the following columns:

  • Parent Name - The name of the service provider or enterprise tenant's parent.
  • Parent ID - The unique tenant ID of the service provider or enterprise tenant's parent.
  • Tenant Name - The name of the service provider or enterprise tenant.
  • Tenant ID - The unique ID of the tenant account.
  • Marketplace Name - The service marketplace. Defaults to DPoD.
  • Marketplace Accound Id - Unique ID for the marketplace account. Defaults to no value.
  • Entitlement Id - Account entitlement ID.
  • Service Name - Name assigned to the service.
  • Service ID - Unique identifier for the service assigned by the platform.
  • Service Type - The type of the DPoD service being consumed.
  • Created On - Date the service was created.
  • Deleted On - Date the service was deleted (this column is blank if the service is not deleted).
  • Metric - Provides the usage metric that is used to calculate the cost for the service. Current usage metrics include Service Months -- the percent of time the service is active in the given month. The month covered by the report is shown in the header for the usage count row.
  • Count - The value for the metric listed in the metric column.
To generate a service provider tenant service report

Sign in as a service provider and select the Reports tab.

In the Monthly Reports section open the Month and Year drop-down menus next to Service Report and select the period that you would like to generate the report for and click Generate Report.

In the dialog window that displays click Download Report.

Open the file using a spreadsheet application.

Enterprise Tenant Service Report

Tenant administrators can generate monthly service reports. A report on Services used across the tenant over a monthly period.

The enterprise tenant service report has a row for each service in the tenant account and the following columns:

  • Service Name - Name assigned to the service.
  • Service ID - Unique identifier for the service assigned by the platform.
  • Service Type - Short form of the service name. eg. HSMoD\oracle_tde_database, etc.
  • Subscriber Group Name - Name of the subscriber group where the service resides.
  • Created By - Username of the user who created the service.
  • Created On - Date the service was created.
  • Deleted On - Date the service was deleted (this column is blank if the service is not deleted).
  • Metric - Provides the usage metric that is used to calculate the cost for the service. Current usage metrics include Service Months -- the percent of time the service is active in the given month. The month covered by the report is shown in the header for the usage count row.
  • Count - The value for the metric listed in the metric column.
To generate an enterprise tenant service report

Sign in as a tenant administrator and select the Reports tab.

Open the Month and Year drop-down menus and select the period that you would like to generate the report for and click Generate Report.

In the dialog window that displays click Download Report.

Open the file using a spreadsheet application.