Adding a Tenant
Service Provider Administrators can create Subscriber Tenants and sub-Service Provider Tenants (service provider operating below another service provider).
When you create a tenant you register the administrator for the tenant and you set the Luna Cloud HSM Service Quota for the tenant. The Luna Cloud HSM Service quota is a limit on the number of available services for the tenant.
Subscriber Tenants can register themselves. See Registering Tenants Automatically for more information.
Note
We recommend users avoid including special characters such as !@#$%^&(), in common fields such as the account name or subscriber group name as these characters can cause errors in the platform.
To add a tenant
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On the Tenants tab, under Add Tenants select a tenant tile:
- Service Provider - a tenant account for creating and managing other tenants.
- Tenant - a tenant account for customers to try and purchase Data Protection on Demand services.
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Enter the tenant account information:
- Tenant Account Name
- Tenant Hostname
- Luna Cloud HSM Service Quota
Note
The Hostname cannot be changed once the tenant has been created. The Hostname cannot contain spaces or "_" characters.
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Enter the company information:
- Company Name
- Department Name (optional)
- Country
- Billing Address
- City
- State/Province/Region (mandatory if Country is set to United States, Canada, or Australia)
- ZIP/Postal Code
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Enter the Tenant Administrator information:
- First Name
- Last Name
- Phone Number
- Email Address
- Create Password
- Confirm Password
Note
Provide a temporary password for the administrator user. The user is prompted to change the password on the initial login.
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Review and verify that the information in the Summary screen is correct.
If not correct, select Go Back to the previous screen(s) to make your edits. If correct, select Finish.
The new tenant will appear in the Tenants table.
