Incomplete Key Rotation
-
LDT-ALERT: Failed to rotate key on GuardPoint [GuardPoint]. Another rekey operation is already in progress (Windows only)
-
LDT-ALERT: Key rotation failed on GuardPoint [GuardPoint]
LDT failed to complete the key rotation process on the specified GuardPoint. On Windows, this may occur if a key rotation process is already in progress on the GuardPoint. This pre-existing rekey operation could be active, or it could be in a suspended state, either because of the QoS schedule or a manual pause initiated by the administrator. See Suspending and Resuming Rekey and/or Scan Phase.
Solution
-
On Linux, you can run the following command to see whether key rotation is in progress on the GuardPoint.
voradmin ldt list all -
On Linux or Windows, check the rekey status of GuardPoints in the CipherTrust Manager Console.
-
If key rotation is already in progress on a Windows GuardPoint, wait for the key rotation to complete.
Contact Customer Support if this error occurs on Linux or if the cause of key rotation failure on Windows is not a key rotation in progress.
