Clients Health Report

The Clients Health Report shows the health status of the CTE clients available on the CipherTrust Data Security Platform Service. You can download the report as a PDF or CSV document, as required. Refer to Downloading the Report.

Use the "Search by" box to search for records in the report by Client Name.

Viewing the Report

To view the Clients Health Report:

1. Open the Transparent Encryption application.

2. In the left pane, click Reports. The Reports page is displayed.

3. Click the Clients tab.

The report shows all or some of the following columns:

Column	Description
Client Name	Name of the client on the CipherTrust Data Security Platform Service.
Status	Status of the client. The status can be: • Unregistered • Error • Warning • Healthy • Expunged Refer to Client States for details.
Client Type	Type of the client, FS for CTE client
OS Type	Operating system running on the client - LINUX, WINDOWS, or UNKNOWN UNKNOWN is displayed for unregistered or manually added clients.
Details	Versions of the platform and kernel installed on the client, for example, RHEL7.8 - 3.10.0-1127.el7.x86_64. For Windows clients and unregistered or manually added clients, the field is empty. The Details column shows hyphen-separated (-) combination of these fields: • Details-OS Sub Type: Variant of the operating system running on the client, for example, RHEL7.8. • Details-OS Kernel: Version of the kernel running on the client, for example, 3.10.0-1127.el7.x86_64. To view/hide their values, click the custom view icon (), select/clear the desired column, and click OK.
Client Version	Version of the CTE Agent installed on the client, for example, 7.2.0.xxxx. For unregistered or manually added clients, the field is empty.
Client Description	Description of the client.
Total GuardPoints	Total number of GuardPoints applied on the client.
Enabled GuardPoints	Number of enabled/active GuardPoints on the client.

Downloading the Report

Download the report as a PDF or CSV document. Based on the displayed columns and applied filters, the downloaded report shows all or some of the columns listed in Viewing the Report.

Reports provide an easy and quick method to answer queries such as:

• How many clients are registered with the CipherTrust Data Security Platform Service?

• What is the health status of clients?

• How many keys are used for protecting data?

• What keys and policies are linked?

• How many GuardPoints are applied on a client?

• What key is used to protect a specific GuardPoint?

Dashboard

The dashboard on the Reports page shows the following information:

• TOTAL CLIENTS: Shows the total count of registered and unregistered clients on the CipherTrust Data Security Platform Service.

• TOTAL GUARDPOINTS: Shows the total count of GuardPoints configured on the registered and unregistered clients on the CipherTrust Data Security Platform Service.

• ACTIVE GUARDPOINTS: Shows the count of active GuardPoints on the CipherTrust Data Security Platform Service.

• INACTIVE GUARDPOINTS: Shows the count of inactive GuardPoints on the CipherTrust Data Security Platform Service.

Download Formats

View the latest CTE reports and download them as PDF and CSV documents on your local machines. The PDF and CSV formats present reports in easy-to-understand tabular forms.

Important Note on CSV Reports

If the names of CTE resources include special characters like equals (=), plus (+), minus (-), at (@), tab (0x09), and carriage return (0x0D), the resources are renamed in the downloaded CSV reports by applying the following rules:

• Every cell is wrapped in double quotes

• Every cell is prepended with a single quote

• Every double quote is escaped using an additional double quote

For example, a resource named =A+B'" ;,=C+D is renamed as "'=A+B'"" ;,=C+D" in the downloaded CSV report.

To download the report:

1. Open the Transparent Encryption application.

2. In the left pane, click Reports. The Reports page is displayed.

3. Click the Clients tab.

4. Download the report:

   • Click Download CSV to download the report as a CSV file. The file is named cte_client_health_<TIMESTAMP>.csv, for example, cte_client_health_2021-01-12T06_52_51Z.csv.

   • Click Download PDF to download the report as a PDF file. The file is named cte_client_health_<TIMESTAMP>.pdf, for example, cte_client_health_2021-01-12T06_55_09Z.pdf.

The downloaded PDF document shows the Report Name as Clients Health Report and time the report is Generated At.