Fetching Latest Capabilities from Clients

CipherTrust Data Security Platform Service 2.14 and Lower

When a CTE Agent supports a capability but the CipherTrust Data Security Platform Service with which the Agent is registered doesn't, the CipherTrust Data Security Platform Service ignores the unsupported capability. After the CipherTrust Data Security Platform Service is upgraded to 2.14 or a lower version, the CipherTrust Data Security Platform Service requires the CTE Agent restart to fetch the latest capabilities from the client.

CipherTrust Data Security Platform Service 2.15 and Higher

When a CTE Agent supports a capability but the CipherTrust Data Security Platform Service with which the Agent is registered doesn't, the CipherTrust Data Security Platform Service ignores the unsupported capability. After the CipherTrust Data Security Platform Service is upgraded, the CipherTrust Data Security Platform Service administrator can fetch the latest capabilities from all the active clients present in the current domain without requiring the Agent restart.

To fetch the latest capabilities from active clients of the current domain:

1. Log on to the CipherTrust Data Security Platform Service GUI.

2. Switch to the desired domain.

3. Open the Transparent Encryption application.

4. Navigate to Settings > Client Information and Capabilities.

5. Under Request Capabilities from All Clients, click Get Capability.

   A confirmation message appears stating that this is a time intensive operation and would run in the background. This process may take a few minutes to complete depending on the number of active clients in the current domain. The active CTE clients will continue working with no impact. Do you want to continue?

6. Click Get Capability.

The latest capabilities are fecthed from all the active CTE clients present in the current domain. Update Client Capability audit records are generated on the CipherTrust Data Security Platform Service. Review the records on the Server Records tab of the Loki Audit Records page (Records > Loki Audit Records).