Appendix

Troubleshooting

This section describes the how to troubleshoot the issue that you may encounter while integrating CipherTrust KMS with Microsoft Authenticode.

Installation Issues

1. Run SafenetProtectAppCSPInstaller.exe from:

   • C:\Program Files\SafenetProtectAppCSP\SafenetProtectAppCSPInstaller.exe

   • C:\Program Files\SafenetProtectAppCSP\win32\SafenetProtectAppCSPInstaller.exe

2. Update the registry:

   1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\SafeNet\IcapiSafenetCsp.

   2. Update the following values:

      • icapiPropertiesFile: Path to the property file of ICAPI.

      • LogFile: Log file for Microsoft CSP Provider

      • LogLevel: Log level for Microsoft CSP Provider (DEBUG, ERROR, INFO, WARNING)

   Similarly, update the above values at:
   HKEY_LOCAL_MACHINE\SOFTWARE\wow6432node\SafeNet\IcapiSafenetCsp