Appendix

Troubleshooting

This section describes how to troubleshoot the issue that you may encounter while integrating CipherTrust Manager with AD RMS.

Unable to Restrict Permissions

While verifying the integration , if you click Restricted Access but the Permissions window does not appear, ensure the following:

• FQDN is same as the AD RMS Server.

• http://<fully qualified domain name that you specified while configuring AD RMS> is added to the list of trusted sites.