Settings

While troubleshooting, check the following settings first:

1. Database Settings.

   • Confirm that the Hostname, PortNumber, Database type and DatabaseName settings in SafeNetToken.properties agree with the actual database settings.

   • Confirm that the db user and password used by the CT-V are correct and that the user has the database privileges required to access the tables.

2. Key Manager Settings.

   • Verify that the NAE_IP.1, and NAE_Port settings in the IngrianNAE.properties file are correct.

   • Confirm that the Key Manager user and password used by the CT-V are correct.

   • Check that Allow Key and Policy Configuration Operations is enabled.

3. Token Vault Configuration.

   • Check that the database settings are correct.

   • Click the key names to check their properties. Review the Permissions and Key Versions tabs.