NAE Errors
NAE stands for Network-Attached Encryption. This XML interface is a protocol for communication between the CipherTrust Manager's Server and a client. The XML client can be any application that communicates with the server using XML over an NAE port (default is 9000). This section lists the possible errors which could occur while using this interface.
Note
The list of NAE errors is incomplete. The complete list will be available in a future release.
| Action | Error Information | Possible Cause | Remediation |
|---|---|---|---|
| NAE Cryptographic Operation | error decoding IV in encrypt decrypt operation | Invalid IV | Please validate the Initialization Vector and retry. |
| NAE Cryptographic Operation | Failed to get key for fpe encrypt operation | Either key has been deleted or the key properties has been modified. | Please ensure that the key is present and it has valid permission to perform FPE operations. |
| NAE Cryptographic Operation | Failed to decode FPE encryption key material | Could be one of the following reasons: • Key has been corrupted • High CPU utilization or memory crunch due to large number of memory intensive operations. | Please reboot the machine and retry. If problem persists, please contact Thales Customer Support. |
| NAE Cryptographic Operation | Failed to initialize fpeFf3EncryptorFailed to initialize fpeFf3Decryptor | Could be one of the following: • The input data (tweak data, IV) could be invalid. • High CPU utilization or memory crunch due to large number of memory intensive operations. | Please validate the input data, reboot the machine and retry. If problem persists, please contact Thales Customer Support. |
| NAE Cryptographic Operation | Failed to initialize rsaEncryptorFailed to initialize rsaDecryptor | Decoding of key failed indicating one of the following: • Key has been corrupted • High CPU utilization or memory crunch due to large number of memory intensive operations. | Please reboot the machine and retry. If problem persists, please contact Thales Customer Support. |
| NAE Cryptographic Operation | Encrypt failed on iteration Decrypt failed on iteration | Could be one of the following: • Data size and data provided do not match. • Invalid data size given as input. | Please ensure that the size of the data given is for the provided data and size is valid. |
| NAE Cryptographic Operation | Encrypt update failed on iteration | Data size is not a multiple of cipher block size. | Please validate the input data and retry. If problem persists, please contact Thales Customer Support. |
| NAE Cryptographic Operation | Decrypt update failed on iteration | Data size and data provided do not match. | Please ensure that the size of the data given is for the provided data. |
| NAE Cryptographic Operation | Required field TweakData is missing | Tweak Data is mandatory for FF3-1 Cipher. | Please refer to the XML Development Guide for details. |
| NAE Cryptographic Operation | Error while decoding tweak data | Tweak Data is not in expected format | Tweak data should be 7 byte HEX encoded value. Please use the correct format. |
| NAE Cryptographic Operation | Failed to initialize ariaDecryptor | Decoding of IV failed. Invalid IV | Please validate the Initialization Vector and retry. |
| NAE Cryptographic Operation | Failed to initialize ariaEncryptor | Could be one of the following: • Key or IV is invalid. • Input data is not compatible with the Mode selected. | Please validate the input data. Please refer to the XML Development Guide for details. |
| NAE Cryptographic Operation | Failed to initialize seedDecryptor | Decoding of IV failed. Invalid IV | Please validate the Initialization Vector and retry. |
| NAE Cryptographic Operation | Failed to initialize seedEncryptor | Could be one of the following: • Key or IV is invalid. • Input data is not compatible with the Mode selected. | Please validate the input data. Please refer to the XML Development Guide for details. |
| NAE Cryptographic Operation | Failed to decode default iv for symmetric encryption | Invalid IV | Please validate the Initialization Vector and retry. |
| NAE Cryptographic Operation | Failed to initialize bcEncryptor Failed to initialize bcDecryptor | IV, Key or Padding is invalid. | Please validate the input data. Please refer to the XML Development Guide for details. |
| NAE Cryptographic Operation | Error decoding MAC in MACV operation | MAC value is not HEX encoded. | Please verify the MAC value and retry. Please refer to the XML Development Guide for details. |
| NAE Cryptographic Operation | MAC Create() failed on iteration | High CPU utilization or memory crunch due to large number of memory intensive operations. | Please reboot the machine and retry. If problem persists, please contact Thales Customer Support. |
| NAE Cryptographic Operation | Error decoding Signature in SIGNV operation | Signature value is not HEX encoded. | Please verify the Signature value and retry. Please refer to the XML Development Guide for details. |
| NAE Cryptographic Operation | Invalid operation | Invalid key state. Key is not in Active State. | Please validate the key and retry. |
| NAE Cryptographic Operation | failed to initialize sign operation | Invalid HASH algorithm or signature scheme. | Please validate the input data. Please refer to the XML Development Guide for details. |
| NAE Cryptographic Operation | Failed to extract encryption material : Failed to decode symmetric encryption key material | Could be one of the following reasons: • Key has been corrupted • High CPU utilization or memory crunch due to large number of memory intensive operations. | Please reboot the machine and retry. If problem persists, please contact Thales Customer Support. |
| NAE Cryptographic Operation | Failed to initialize acEncryptor Failed to initialize acDecryptor | Key or IV is invalid. | Please validate the input data. Please refer to the XML Development Guide for details. |
| NAE Cryptographic Operation | Failed add auth data | High CPU utilization or memory crunch due to large number of memory intensive operations. | Please reboot the machine and retry. If problem persists, please contact Thales Customer Support. |
| NAE Cryptographic Operation | Encrypt-all supports single data only | The use case only support sending data in single chunk while data has been sent in multiple chunks | Use the DataSingle or the Base64DataSingle element to send your data in a single chunk. Please refer to the XML Development Guide for details. |
| NAE Cryptographic Operation | Error unmarshaling data request: Could not decode base64 data: | Could be one of the following: • Data provided is not in the Base64 format • The size of the data provided is wrong | Please ensure the size and format of the data is as expected. |
| NAE Cryptographic Operation | Error decoding block crypto IV for GCM | IV could be invalid. | Please validate the Initialization Vector and retry. |
