Introduction to push OTP

Support for the push OTP feature depends on the configuration of your+ SafeNet MobilePASS+ token.

Push OTP simplifies the process of accessing a protected resource, such as a webpage, cloud or VPN. A push notification is sent from the login page to your mobile device or computer.

After you have approved the login request with a tap of a button, and entered a PIN (if required according to your tokens’ settings), a passcode is generated by your SafeNet MobilePASS+ app and sent to the login page, logging you in automatically. This eliminates the need to generate a one-time passcode (OTP) on your mobile device or to enter it into the login page.

Activating and deactivating push OTP

To activate/deactivate Push OTP:

1. Open system settings .

2. Search for Notifications & actions.

3. Scroll down to the MobilePASS+app.

   

4. To activate push OTP, select On.

5. To deactivate push OTP, select Off.

Logging in with push OTP

The following description uses Microsoft Office 365 as an example. The login steps may vary for other resources.

To log in with push OTP:

1. Open the login page of the resource you wish to access and enter your organization username and password.

   

   You are redirected to your organization’s login page.

2. Enter your login credentials and click Sign in.

   

3. Select Use my mobile to autosend a password and click Submit.

   

   A notification of the login request is sent to your mobile device.

   The Enhanced Approval Workflow is not available where PIN tokens have not been configured to support it.

4. When the login request is displayed on your screen, click the notification.

   

   The login request window opens.

   

5. To approve the login request, click Approve.

   If you receive an unexpected request, tap Deny. Then, to send a notification of the unauthorized login attempt to your organization’s authentication management system, click Report.

6. If there is more than one token on the MobilePASS+ app, use the left < and right > arrows to navigate to the required token.

   

7. If the token is PIN protected, enter the PIN and click Submit.

8. If your organization supports biometric PINs and you are using a Windows Hello compatible device, the Hello, Owner! window displays. Choose one of the following options:

   • Click OK.

   • Click More choices and then select one of the following authentication methods: Face, Fingerprint, or PIN.

   

   SafeNet MobilePASS+ sends a passcode to the login page.

   A confirmation message displays on the MobilePASS+ application screen.

   

   You are logged in to the resource that you requested.