Upgrading HSM Capabilities and Partition Licenses
The SafeNet Luna Network HSM offers most customers all the capabilities they need. If your needs change, however, Thales offers upgrades on some SafeNet Luna Network HSM models. You can select these upgrades when you purchase your HSM, or you can order an upgrade license anytime after purchase and apply it yourself, using the Thales Licensing Portal (GLP).
This section provides guidelines and instructions for managing your licenses:
>Purchasing an Upgrade License
>Activating a License on the Thales Licensing Portal
>Managing Your Thales Licensing Portal Account
>Applying an Upgrade License on the HSM
Upgrade Options
Thales offers multiple options for upgrading your SafeNet Luna Network HSM.
Factory Upgrades
You can select your desired upgrades at the time you purchase your HSM. Thales installs the upgrades at the factory, so that the license is activated when you receive your order. You receive an email from Thales's order entry system with the details of your upgrade license. You do not need to take any action; the upgraded HSM is ready for service.
If you plan to use the upgraded HSM as received, you do not need to create a GLP account. If you do create an account, you can use it to transfer upgrade licenses from one SafeNet Luna Network HSM to another as desired.
Field Upgrades
If you have one of the approved SafeNet Luna Network HSM models, you can order upgrades at any time. After placing an upgrade order, you receive an email from Thales's order entry system with instructions on how to obtain your license through the GLP. Attached to the email is an entitlement certificate with an entitlement identifier. You need this number when you create your GLP account.
Upgradable HSM Models
SafeNet Luna Network HSM comes in three models for your convenience. If you have a SafeNet Luna Network HSM model 750 or 790, you can purchase upgrade licenses and apply them yourself. At this time, the 700 model does not accept upgrades.
Upgrade Types
Thales currently offers two types of HSM upgrade:
>partition upgrade packs (of 5) to increase the maximum number of application partitions
>Korea-specific cryptographic algorithms
License Revocation
You may purchase and apply upgrades to any upgradable SafeNet Luna Network HSM appliance you own. If you have already applied an upgrade to an HSM and wish to remove it and apply it to a different HSM, you can revoke the license from one HSM so that it may be activated on the other. Contact Thales to revoke an upgrade license from an HSM.
Return Material Authorization
In the unlikely event that you must return an HSM to Thales, the unit that you receive in exchange or receive back will have your purchased upgrades installed, and appearing on the GLP as activated. Thales's customer care team will revoke upgrades in GLP on your behalf so that the appliance sent to you has the correct upgrades. if you receive a replacement appliance, you will need to refer to the new serial number when managing your licenses.
