Purchasing an Upgrade License

To place an order for an upgrade, contact your Thales sales representative. If you are purchasing a new SafeNet Luna Network HSM, you can opt for factory-installed upgrades or field upgrades that you can install yourself. Thales offers partition upgrades in packs of five, to a maximum of 100 partitions.

For example, a SafeNet Luna Network HSM S790 appliance comes with the base maximum number of 10 partitions. To upgrade the maximum to allow 30 partitions, you must order four (4) partition upgrades. After you apply this full entitlement to your HSM, you have the desired maximum 30 partitions. The following table summarizes the upgrade options for different models.

HSM Model	Factory-Installed Partitions	Maximum Number of Partitions	Maximum Number of 5-Pack Upgrades
*700	5	5	N/A
*750	5	20	3
*790	10	100	18

After you place your order for an upgrade and a Thales Customer Care representative has entered the order, you receive an email with detailed instructions on how to obtain and apply your upgrade.

Entitlement Certificate

Attached to the upgrade email is an entitlement certificate. On this certificate is an entitlement identifier that you need to activate your upgrade. Here is an example of an entitlement certificate and where to find the EID.

Next, see Activating a License on the Thales Licensing Portal.