Gathering the Technical Dump
Use the techdump
command to gather useful data about your system. Thales Customer Support might seek this information for troubleshooting any problems you might experience with CTE-U.
The dump file is created in the /var/log/vormetric
directory (or a different directory specified using the interactive installer). The name of the file is listed immediately after the techdump
command starts running.
Every OS distribution stores data in its own chosen locations, therefore, the tool attempts to look around and find the data. RHEL, SUSE, and Ubuntu are all different.
For example:
Response
The sample output shows the techdump file is created. If needed, you can share the technical dump file with Thales Customer Support. To view the details of the file, run: