To Upgrade in Windows Silently

If you have already installed CTE on a Windows computer and want to upgrade it silently, use the appropriate command below for the type of installation binary that you are using.

Note

The protected host must be able to connect to the CipherTrust Manager that it is registered to or the upgrade will fail.

Upgrade using self-extracting .exe

vee-fs-7.3.0-135-win64.exe /s /v" /qn"

Upgrade using MSI

msiexec.exe /i vee-fs-7.3.0-135-win64.msi /qn REINSTALLMODE=voums REINSTALL=ALL

Before upgrading using MSI, you must rename the installation file to the name of the previously used MSI installation file. See Workaround for MSI CTE Typical, Silent, and Scheduled Upgrades for more information.

Note

For all types of upgrades, including interactive (GUI-based) and scheduled upgrades, the protected host must be able to connect to the CipherTrust Manager that it is registered to or the upgrade will fail.

Verify the Windows Installation

After running a silent install, verify the installation by checking CTE processes.

1. In the system tray, right-click the CipherTrust Lock icon.

2. Select Status. Review the information in the Status window to confirm the correct CTE are installed and registered.

Resolving Problems that Prevent Silent Install

If you encounter problems using MSI or self-extracting .exe silent install commands, first check the syntax of the command. To further investigate installation issues, you can use Microsoft diagnostics software:

• For desktop versions of Windows: Microsoft Diagnostics Troubleshooting Wizard

• For server versions of Windows: Microsoft Automatic Troubleshooting Services (MATS)

Refer to the Microsoft documentation on the linked pages for more information. See the Compatibility Matrix for CTE Agent with Data Security Manager for a list of versions of Windows that are supported for use with CTE.