Troubleshooting
| Problem | Solution |
|---|---|
| Connection timeout error while establishing connection between client and server. | Change the default connection timeout value of 21 seconds for a new connection. To change the default value, refer to Change the Default Value of Connection Timeout. |
After updating the NuGet package, the CADP.NetCore.dll file version is not updated to the latest one. | NuGet package location on Windows C:\Users\xxxxxx.nuget\packages NuGet package location on Linux/MAC ~/.nuget/packages Installation steps to get the latest package 1. Delete the cadp.netcore folder from the above mentioned location.2. Add the NuGet package. 3. Build the project and verify the changes. |
| Users do not have appropriate permissions to compile/build the samples, encountering access denied error. | To resolve the issue, make sure the users have the following permissions: • read/write permissions on the directory where the project is placed. • read/write permissions on the directory where the log file is placed. |
| Logs are not getting pushed to the Syslog server. | There can be multiple reasons like server is not responding or SSL handshake failure. Check the Syslog internal logging for detailed errors. The Syslog internal logging is available at application path in the Syslog.Self.log file. |
