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Licensing

Migrating Licenses from Legacy Appliances

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Please Note:

Migrating Licenses from Legacy Appliances

You can migrate your licenses from KeySecure Classic and some NextGen KeySecure versions.

Migrating from KeySecure Classic

As part of the migration process, we have noted your purchase of CipherTrust Manager Connector licenses from the Data Protection Portfolio. Your licenses will be migrated to the new License Portal.

We strongly encourage you to follow the instructions and complete the license activation process. You should receive an email from globalerp_ebsprd@gemalto.com with instructions to activate your licenses.

Visit the Thales Support Portal and search for knowledge base articles about migration from KeySecure Classic to the CipherTrust Manager. Articles such as KB0019572 and KB0019579 explain how to migrate your Connectors from KeySecure Classic to the CipherTrust Manager.

Migrating from NextGen KeySecure Version 1.7

CipherTrust Manager version 1.7 and higher support licensing through the License Portal. We have noted your purchase of the CipherTrust Manager and its Connector licenses from the Data Protection Portfolio. Your purchased licenses have been moved to the Sentinel Platform. Regardless of the CipherTrust Manager version you are running, you should receive an email from globalerp_ebsprd@gemalto.com with instructions to activate your licenses on the Sentinel EMS portal.

Migrating from NextGen KeySecure version 1.8.x, 1.9.x, 1.10.x

The License Portal has been used since the inception of the NextGen KeySecure, and continues to be supported by the CipherTrust Manager 2.0 onward. As the NextGen KeySecure is migrated to a CipherTrust Manager version:

  • A new license is not required for the CipherTrust Manager itself (due to rebranding of NextGen KeySecure).

  • Some existing connectors are not available, or approaching end of support.

    • ProtectV is End-of-Life based on the announcement shared in the past. CipherTrust Manager 2.11 onward, the ProtectV tile has been removed from the CipherTrust Manager GUI and registering ProtectV clients is no longer supported. Please decrypt any ProtectV-protected machines, remove ProtectV configurations, or discard the protected machines before upgrading to CipherTrust Manager 2.11.

    • ProtectFile will be End of Support in December 2023. We strongly recommend migrating to CTE or CTE Userspace.

  • New Connectors (CTE and CCKM) require a new license.

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