Luna PCIe HSM Hardware Installation

This chapter describes how to install and connect a Luna PCIe HSM. To ensure a successful installation, perform the following tasks in the order indicated:

1.Before unpacking your new hardware, refer to Verifying the Integrity of Your Shipment for safe unpacking instructions.

2.Ensure that you have all of the required components, as listed in Luna PCIe HSM Required Items

3.Install and connect the hardware, as described in Installing the Luna PCIe HSM Hardware

4.The Luna PCIe HSM uses a 3.6V non-rechargeable lithium battery to provide backup power to its memory. If you need to replace this battery, see Replacing the Luna PCIe HSM Battery.

CAUTION!   This product uses semiconductors that can be damaged by electro-static discharge (ESD). When handling the device, avoid contact with exposed components, and always use an anti-static wrist strap connected to an earth ground. In rare cases, ESD can trigger a tamper or decommission event on the HSM. If this happens, all existing roles and cryptographic objects are deleted.

The Luna PCIe HSM has been tested with a variety of representative systems/servers with compliant PCI express slots. When a compatibility problem with a current brand and model computer arises, that information is made available via the Thales Support Portal.

If you encounter any issues when installing the Luna PCIe HSM into a new server/host computer, first try a different PCI express slot. The design of certain motherboards or the associated BIOS may prevent proper communication with a Luna PCIe HSM. For example, certain PCI express physical slots are intended for use only with a video card or another specific type of hardware, and the Luna PCIe HSM may not work correctly in these slots.

If you encounter further issues, please contact Thales Technical Support.