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Installation Guide > SafeNet PCI-E HSM Hardware Installation
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This chapter describes how to install and connect a SafeNet PCI-E HSM. To ensure a successful installation, perform the following tasks in the order indicated:
1.Ensure that you have all of the required components, as listed in SafeNet PCI-E HSM Required Items
2.Install and connect the hardware, as described in "SafeNet PCI-E HSM Hardware Installation" on page 1
In the majority of modern host computers/servers with compliant PCI express slots, SafeNet HSM just works.
We test the SafeNet HSM in a variety of representative computer systems / servers from major manufacturers. However, we cannot possibly test with all computers that are available on the market, or that were sold in recent years, or that come to market after we release the product. When we learn of a compatibility problem with a current, important brand and model computer, we work with the manufacturer to identify and resolve the issue, if possible.
If we test - or if customers report - that the SafeNet HSM does not work with a particular brand, model, and configuration of host system, we make that information available via our Technical Support organization, so that you can make the necessary decisions without wasting time and effort.
When installing the SafeNet HSM into a new server/host computer, always try more than one PCI express slot if you encounter any issues. It often happens that, due to quirks of motherboard design, or of the associated BIOS, some slots will work properly with SafeNet HSMs while others do not. Almost always, if a particular PCI express physical slot is intended for use with video cards, or has been specially designated by the host for a particular type of hardware, then you can expect trouble with that slot. It is very possible that simply moving the SafeNet HSM card to another empty PCI express slot or swapping with another installed adapter card will get your SafeNet HSM working in the chosen host computer/server.
Contact SafeNet Technical Support if you encounter problems, but expect some of their initial trouble-shooting questions to center around the use of alternate physical slots for installation of your SafeNet HSM.