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Troubleshooting Remote PED

On a system with two network connections, if pedserver attempts to use an IP address that is not accessible externally, then command lunacm:>ped connect can fail.

Here is an example:

This host computer is accessible through 192.20.10.175 and has an additional IP address 192.168.72.1 (that is not accessible).  

Ethernet adapter VMware Network Adapter VMnet8:
Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.20.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 172.20.10.175
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 172.20.10.10

Ethernet adapter Wireless Network Connection:

Media State . . . . . . . . . . . : Media disconnected

Ethernet adapter VMware Network Adapter VMnet1:

Connection-specific DNS Suffix . :
IP Address. . . . . . . . . . . . : 192.168.72.1
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . :  

Command lunacm:> pedserver -m show returns  

Ped Server Version 1.0.5 (10005)
Ped Server launched in status mode.

Server Information:
Hostname: noi1-502192
IP: 192.168.72.1
Firmware Version: 0.0.0-0
PedII Protocol Version: 0.0.0-0
Software Version: 1.0.5 (10005)

Ped2 Connection Status: Disconnected
Ped2 RPK Count 0
Ped2 RPK Serial Numbers (none)

Client Information: Not Available

Operating Information:
Server Port: 1503
External Server Interface: Yes
Admin Port: 1502
External Admin Interface: No

Server Up Time: 5 (secs)
Server Idle Time: 5 (secs) (100%)
Idle Timeout Value: 1800 (secs)

Current Connection Time: 0 (secs)
Current Connection Idle Time: 0 (secs)
Current Connection Total Idle Time: 0 (secs) (100%)
Total Connection Time: 0 (secs)
Total Connection Idle Time: 0 (secs) (100%)

 

What to do

  1. Ensure that Pedserver is listening on the IP address that is accessible from outside.   
  2. If that condition (step 1) is not the case then disable the network connection on which Pedserver is listening.   
  3. Restart Pedserver and confirm that Pedserver is listening on the IP address that is accessible from outside.