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Administration & Maintenance - Backup & Restore

Backup or G5 HSM Battery Questions

The Luna Remote Backup HSM (for backing up and restoring HSM and partition contents) and the Luna G5 HSM (for PKI options) can be stored, with valuable contents, when not in use.

The battery that powers the NVRAM and RTC in either device must be installed for use, but some questions commonly arise if the device is to be stored for long periods.

Questions about the Battery

As an administrator of HSMs, I need clear instructions on what to do/how to manage the battery in the Luna G5 and Luna Backup HSM so that I don't get into a situation where I can't retrieve my backups or use my HSM.   

 

Should I take the battery out when storing the HSM in a safe?

It is generally good practice to remove batteries when storing electronic devices, to preclude accidental damage from battery leakage. We use high-quality, industrial-grade batteries, that are unlikely to fail in a damaging fashion, but prudence suggests removing them, regardless. Also, if the unit is not in use, there is no need to maintain power to the RTC and NVRAM, so an externally stored battery will last longer (see specifications, below).   

 

If the battery is out, what happens?

If main power is not connected, and the battery dies, or is removed, then NVRAM and the system's Real Time Clock lose power. The working copy of the MTK is lost.   

 

If the battery dies during operation, will I lose my key material? Will corruption occur?

The only key material that is lost is session objects (including working copies of stored keys) that are in use at the time. If the "originals" of those same objects are stored as HSM/partition objects, then they reside in non-volatile memory, and those are preserved.

There is no corruption of stored objects.    

 

Where can I get a spare/replacement battery?

From any supplier that can match the specifications.

Technical Specs:

3.6 V Primary lithium-thionyl chloride (Li-SOCl2)

Fast voltage recovery after long term storage and/or usage

Low self discharge rate

10 years shelf life

Operating temperature range -55 ºC to +85 ºC

U.L. Component Recognition, MH 12193

Storage Conditions:

Cells should be stored in a clean & dry area (less than 30 % Relative Humidity)

Temperature should not exceed +30 ºC

 

How do I know if the battery is dead or about to die? Can I check the status of the battery?

There is not a low battery indicator or other provision for checking status.

The battery discharge curve is such that the voltage remains constant until the very end of the battery life, at which point the discharge is extremely steep.

 

What must I do to recover function, and access to my key material, after battery removal/discharge?

If your HSM is a Password-authenticated version,
OR
if your HSM is a PED-authenticated version, but you have not moved an MTK split out of the HSM (onto a purple SRK), then simply insert the battery, connect the HSM, power it up, and resume using it.

The MTK that was deleted by the tamper event (battery removal/discharge) is reconstituted from stored portions as soon as you log in. All your stored material is available for use.

If your HSM is a PED-authenticated version, and you have previously enabled SRK (moved one split of the MTK out of the HSM, onto a purple PED Key - the SRK), then the first time you attempt to use the HSM (after battery replacement and power-up), the HSM is unable to find the "missing" portion, in order to reconstitute the MTK. You are prompted to present the purple PED Key. As soon as the correct SRK is received, the MTK is reconstituted, and all your stored material is available for use.