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CTE Administration

Managing Clients

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Please Note:

Managing Clients

A client is a computer system where the data needs to be protected. A compatible CTE Agent software is installed on the client. The CTE Agent can protect data on the client or devices connected to it. A client can be associated with multiple GuardPoints for encryption of various paths (refer to Managing GuardPoints for details).

The Clients page of the CipherTrust Manager GUI displays all clients protected by encryption Agents. CipherTrust Manager Administrators can manage clients on this page.

Note

Before proceeding, make sure that:
• A compatible CTE Agent is installed on the client.
• The client is registered with the CipherTrust Manager.
Refer to the CTE Agent Quick Start Guide specific to your platform for information on installing and configuring CTE Agents.

Note

When CTE clients are restored on the CipherTrust Manager from the backup file of another CipherTrust Manager, you must unenroll the client before proceeding with reregistration.

Registering Clients

When CTE clients are registered, they are added to the CipherTrust Manager GUI. Refer to the CTE Agent Quick Start Guide specific to your platform for information on installing and configuring CTE Agents.

Note

Before proceeding, you must change the client password using the manual password creation method. Refer to Changing Client Password for details.

Searching Clients

The Clients page on the CipherTrust Manager GUI shows the list of registered clients.

To search for a registered client:

  1. Log on to the CipherTrust Manager GUI as administrator.

  2. Open the CTE application. The Clients page is displayed. This page lists the clients added to this CipherTrust Manager appliance.

  3. In the Search box, enter the client name. Search is case-insensitive. You can enter all or part of a client name. A partial client name displays every client with a name that contains the specified string.

Viewing Clients

The Clients page shows the total number of clients, clients with errors, clients with warnings, healthy clients, unregistered clients. The Status Bar contains the following tabs:

  • Total Clients: Shows the total number of registered and unregistered clients with all types of health status.

  • Errors: Shows the number of clients with errors.

  • Warnings: Shows the number of clients with warnings.

  • Healthy: Shows the number of healthy clients.

  • Unregistered: Shows the number of unregistered clients.

  • Expunged: Shows the number of expunged clients.

Click each tab to filter the clients. The clients list displays names of clients in the CipherTrust Manager database and details about their configuration.

To view the clients registered with a CipherTrust Manager:

  1. Open the CTE application.

  2. Click Clients > Clients. The clients list shows the following details:

    ColumnDescription
    StatusHealth status of the client:
    • Healthy
    • Error
    • Warning
    • Unregistered
    • Expunged
    When a registered client is uninstalled, its status on the Clients page becomes Unregistered. The status of a deleted client becomes Expunged.
    Client NameName link of the client on the CipherTrust Manager.
    OS TypeOS running on the client:
    • AIX
    • Linux
    • Windows
    Kernel VersionVersion of the kernel installed on the client. For Windows clients, NA is displayed.
    Agent VersionVersion of the CTE Agent installed on the client.
    Description(Optional) Description to identify the client.

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