About the ProtectServer HSM and ProtectToolkit Troubleshooting Guide
This guide describes solutions to issues you might encounter while installing, configuring, or using a ProtectServer HSM with ProtectToolkit 5.9.1.
Before referring to the information in this guide, refer to the Customer Release Notes for a list of known issues in ProtectToolkit 5.9.1 that Thales plans to resolve in upcoming releases.
Refer to the following chapters to resolve any other issue you are experiencing:
If the issue you are experiencing is not described in this guide, contact Thales Customer Support for further assistance.
This preface also includes the following information about this document:
For information regarding the document status and revision history, see Document Information.