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ProtectToolkit-M User Guide > About the SafeNet ProtectToolkit-M User Guide > Support Contacts

Support Contacts

If you encounter a problem while installing, registering or operating this product, please make sure that you have read the documentation. If you cannot resolve the issue, please contact your supplier or Gemalto support. Gemalto support operates 24 hours a day, 7 days a week. Your level of access to this service is governed by the support plan arrangements made between Gemalto and your organization. Please consult this support plan for further information about your entitlements, including the hours when telephone support is available to you.

Contact method Contact
Address

Gemalto
4690 Millennium Drive
Belcamp, Maryland 21017

USA

Phone Global +1 410-931-7520
Australia 1800.020.183
China (86) 10 8851 9191
France 0825 341000
Germany 01803 7246269
India 000.800.100.4290
Netherlands 0800.022.2996
New Zealand 0800.440.359
Portugal 800.1302.029
Singapore 800.863.499
Spain 900.938.717
Sweden 020.791.028
Switzerland 0800.564.849
United Kingdom 0800.056.3158
United States (800) 545-6608
Web https://safenet.gemalto.com
Support and Downloads

https://safenet.gemalto.com/technical-support

Provides access to the Gemalto Knowledge Base and quick downloads for various products.

Technical Support Customer Portal

https://serviceportal.safenet-inc.com

Existing customers with a Technical Support Customer Portal account can log in to manage incidents, get the latest software upgrades, and access the Gemalto Knowledge Base.