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If you encounter a problem while installing, registering or operating this product, please make sure that you have read the documentation. If you cannot resolve the issue, please contact your supplier or Gemalto support. Gemalto support operates 24 hours a day, 7 days a week. Your level of access to this service is governed by the support plan arrangements made between Gemalto and your organization. Please consult this support plan for further information about your entitlements, including the hours when telephone support is available to you.
Contact method | Contact | |
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Address |
Gemalto
USA |
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Phone | Global | +1 410-931-7520 |
Australia | 1800.020.183 | |
China | (86) 10 8851 9191 | |
France | 0825 341000 | |
Germany | 01803 7246269 | |
India | 000.800.100.4290 | |
Netherlands | 0800.022.2996 | |
New Zealand | 0800.440.359 | |
Portugal | 800.1302.029 | |
Singapore | 800.863.499 | |
Spain | 900.938.717 | |
Sweden | 020.791.028 | |
Switzerland | 0800.564.849 | |
United Kingdom | 0800.056.3158 | |
United States | (800) 545-6608 | |
Web | https://safenet.gemalto.com | |
Support and Downloads |
https://safenet.gemalto.com/technical-support Provides access to the Gemalto Knowledge Base and quick downloads for various products. |
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Technical Support Customer Portal |
https://serviceportal.safenet-inc.com Existing customers with a Technical Support Customer Portal account can log in to manage incidents, get the latest software upgrades, and access the Gemalto Knowledge Base. |