Introduction

The SafeNet Luna Network HSM is a feature-packed product that offers most customers all the out-of-the-box capabilities they need. Thales offers upgrades on some models for those customers that need additional capacity. This guide describes the upgrades, how to order them and the steps to apply them.

For all customers, an “upgrade” includes additional partitions. For our Korean customers, Thales offers an upgrade to enable Korea-specific cryptographic algorithms.

Upgrade Models

SafeNet Luna Network HSM comes in three series and for each series in three models. Thales designates the last two digits of the product identifier as the model. In the example “Luna S750,” the model is “50.” The three models available are: “00,” “50” and “90.” Models “50” and “90” are capable of upgrades. With this release of SafeNet Luna Network HSM, model “00” does not accept upgrades.

At Time of HSM Order and Afterward

Thales customers can choose to have upgrades applied at the factory at time of HSM order. Customers also have the option to order an upgrade and apply it themselves as a field upgrade. Factory upgrades free customers from some of the steps necessary to enable capabilities on the HSM. On the other hand, field upgrades offer maximum flexibility in how to distribute upgrades amongst a fleet of HSMs. The choice is yours. This guide describes in detail the steps for both factory upgrades and field upgrades.

Today’s Process Gets Better

The process described in this guide represents the start of a new method for Thales to entitle customers with upgrades. Those customers familiar with partition upgrades for the Luna SA 5/6 product will instantly see the benefits of the new method. Thales is working on and has lots of plans to improve the process. In some places in this guide, the text notes coming changes to give you advance notice of a planned process improvement.

Systems in the Process

Before starting into a detailed description of how to order and apply upgrades, an introduction to the systems involved is useful for context. These systems are:

>Thales order entry -- All products – upgrades included – have part numbers. The Thales order entry system uses part numbers to specify the product(s) purchased by a customer. The first step to obtain an upgrade is to obtain its associated part number. After entering and validating an order, the Thales order entry system sends you an email with instructions on how to apply a field upgrade or review an activated factory upgrade.

>Thales Enhanced Customer Portal or ECP (https://safenetbelcamp.prod.sentinelcloud.com/ecp/) -- ECP is a self-service web portal where customers can activate and revoke upgrades. From ECP, customers can also view details of purchased upgrades.

>SafeNet Luna Network HSM -- The HSM appliance is ultimately the target for the upgrade.