Home >

Appliance Administration Guide > Appliance Hardware Functions > Front-panel Display

Front-panel Display

The SafeNet Network HSM front-panel LCD provides system status summary information, for example:.

Ver:6.0.0-xx

ISO  60

The top line of the display cycles through the current software version, followed by the currently assigned network interface device addresses. The bottom line shows the current system status (see table below). If there are no faults detected, the display indicates that the appliance is in service, condition code 0 (ISO 0). If one or more fault conditions have been detected, the display shows the most severe, until that condition has been corrected, then it displays the next most severe condition, until all errors have been corrected.

Note:  Not all faults are serious. Some might merely indicate that an available service is not running because you chose not to run it.

The displayed messages update following a scan of selected system conditions, approximately every 15 seconds. Therefore, if you have fixed a condition that caused an error, the display should clear the error indication within seconds. If the display continues to show the error message, then the condition may have re-occurred and you should investigate. The display summarizes the information that you can retrieve using various "show" commands in the SafeNet Shell (lunash).

Condition Codes

The following codes are currently implemented:

Condition Type

Code

Meaning

LunaSH command equivalent

ISO

0

In service Okay, no trouble

n/a

55

In Service Okay, eth0 is offline. Please run 'network show' and 'service status network’ for more information

network show

60

In Service Okay, eth1 is offline. Please run 'network show' and 'service status network' for more information.

network show

95 The webserver service is not running. Run commands to display webserver status for more information. service status webserver

100

In Service Okay, SNMP subsystem is not running. Please run "service status snmp" for more information.

service status snmp

OOS

20

Out of Service - Please run "service status ntls" for more information.

Note: Both the NTLS and STC services must be running for the appliance to be in service.

service status ntls

25

Out of Service - NTLS is not bound to an ethernet device. Please run "service status ntls" and "syslog tail" for more information

service status ntls

30

Out of Service - HSM subsystem has experienced one or more critical events. Please run "hsm information show" and "syslog tail" for more information.

hsm information  show

hsm show

80

Out of Service - Please run "service status stc" for more information.

Note: Both the NTLS and STC services must be running for the appliance to be in service.

service status stc

OFL

50

Off Line - Neither ethernet interface is connected to the network. Please run "network show" command and "syslog tail" for more information.

network show

IST

70

In Service with Trouble - The syslog subsystem is not running. Please run "service status syslog" and "syslog tail" for more information.

 

90

In Service with Trouble - SSH ( secure shell ) subsystem is not running. Please run "service status ssh" and "syslog tail" for more information.

service status ssh

110

In Service with Trouble - Hard disk utilization is too high. Please run "syslog tarlogs" and then scp to remove older log files

status disk

Display Conventions

The front-panel displays two lines of 16 characters. When no error conditions are detected (in service okay), the display cycles through the network interface devices, showing the hostname and IP address of each device. Because the display width is limited to sixteen characters, some information may span both lines, especially information text at appliance power up. For the service status information, the LCD scrolls the codes if there are more than can fit on a single line (e.g., OFL 50,20,100,  OFL 50,20,100,55,  OFL 20,100,55,60  OFL 100,55,60 ).

System State Expanded Description

ISO

In this service state the appliance is online and the necessary subsystems are operational. The appliance is providing encryption/signing services as expected.

IST

In this service state the appliance is online and the necessary subsystems are operational. The appliance is able to provide encryption/signing services but not necessarily to the fully expected level.

OFL

In this service state the appliance is not currently connected to the ethernet network and cannot provide service.

OOS

In this service state the appliance is online but the necessary subsystems are NOT operational. The appliance is NOT providing service.