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Appliance Administration Guide > Client Connections > SSH Disabled Upon Reboot

SSH Disabled Upon Reboot

It is possible to encounter a situation where the SSH service gets disabled upon a reboot of the SafeNet Network HSM appliance, such that you must manually connect using a serial cable and then start the SSH service on the HSM after every reboot.

This situation occurs when an administrator uses the recover account to reset the admin password but cancels out of the session before changing the password from the default PASSWORD. To fix the appliance, complete the recover procedure to the point of setting a new admin password.