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If you perform a service restart ntls on a live, or production SafeNet appliance, any active sessions would be lost. That is, HSM Partitions would remain active, but Clients would need to re-attach and re-authenticate.
As a general rule, an NTLS restart is required immediately after a server certificate regeneration on a SafeNet appliance. This occurs under the following circumstances only:
•as part of original installation and setup
•if you have reason to suspect that the SafeNet appliance's server certificate (private key) has been compromised.
In the former case, there is no impact. In the latter case, the brief disruption of active Clients would be overshadowed by the seriousness of the compromise.