hsm supportinfo

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hsm supportinfo

Get HSM support information in the supportInfo.txt file. The collected information includes a variety of information about the state and settings of the HSM, as well as other important appliance info such as the network settings and negotiated link status.The file must be transferred from the SafeNet appliance to you client using scp, and sent to Customer Support.

The file supportinfo.txt is generated by any of the following events:

•sysconf appliance reboot

•sysconf appliance power off

•a press of the Start/Stop button on the SafeNet Network HSM front panel

Syntax

hsm supportInfo

Example

lunash:>hsm supportInfo

            
'hsm supportInfo' successful.
Use 'scp' from a client machine to get file named:
supportInfo.txt

            
Command Result : 0 (Success)