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Installation Guide > Luna PCI-E Hardware Installation
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This chapter describes how to install and connect a Luna PCI-E HSM. To ensure a successful installation, perform the following tasks in the order indicated:
1.Ensure that you have all of the required components, as listed in "Luna PCI-E Required Items"
2.Install and connect the hardware, as described in "Luna PCI-E Hardware Installation" on page 1
In the majority of modern host computers/servers with compliant PCI express slots, Luna HSM just works.
We test the Luna HSM in a variety of representative computer systems / servers from major manufacturers. However, we cannot possibly test with all computers that are available on the market, or that were sold in recent years, or that come to market after we release the product. When we learn of a compatibility problem with a current, important brand and model computer, we work with the manufacturer to identify and resolve the issue, if possible.
If we test - or if customers report - that the Luna HSM does not work with a particular brand, model, and configuration of host system, we make that information available in Release Notes or via our Technical Support organization, so that you can make the necessary decisions without wasting time and effort.
If we learn that a particular make and model of host computer is partially able to support the Luna HSM, we publicize that information, and we hope that you will tell us if you encounter such a situation that we have not already seen.
When installing the Luna HSM into a new server/host computer, always try more than one PCI express slot if you encounter any issues. It often happens that, due to quirks of motherboard design, or of the associated BIOS, some slots will work properly with Luna HSMs while others do not. Almost always, if a particular PCI express physical slot is intended for use with video cards, or has been specially designated by the host for a particular type of hardware, then you can expect trouble with that slot. It is very possible that simply moving the Luna HSM card to another empty PCI express slot or swapping with another installed adapter card will get your Luna HSM working in the chosen host computer/server.
Contact SafeNet Technical Support if you encounter problems, but expect some of their initial trouble-shooting questions to center around the use of alternate physical slots for installation of your Luna HSM.