Account Management

This section describes how to perform user account management tasks. It includes the following topics:

>Types of Users in CCC

>Adding and Managing Users

Types of Users in CCC

There are two types of users in CCC:

>Admin users are able to access the Administrator Dashboard, add users and devices, create services, configure email notifications, and perform server administration tasks.

>Application Owner users are able to deploy services created by the CCC Administrator for the members of their organization. They can also see service monitoring statistics for their managed services. Individual Application Owners must belong to an organization. When you add an Application Owner user account, you must assign the user to an organization. The organization must exist prior to adding the user. The user and organization management functions are grouped under the Accounts tab.

The following table compares the capabilities of the CCC Admin and CCC Application Owner users:

Feature	CCC Admin	CCC Application Owner
Service Creation	Yes	No
Service Initialization	Yes	Yes
Service Deployment	Yes	Yes
Key Material Visibility	Yes	Yes
Reporting	Yes	No
Service Monitoring	Yes	Yes
Device Monitoring	Yes	No
Alerting and Notifications	Yes	No
Licensing	Yes	No
Support Catalog	Yes	No
Software Center	Yes	Yes
Directory Support	Yes	No
Device Log Export	Yes	No
Account Management	Yes	No

Adding and Managing Users

To add or manage the users, click the Accounts tab from the menu at the top and then click Users from the navigation pane on the left. You’ll see the names of all the users on the page that appears, along with details such as Directory, Role, Organization, Status, Name, and Username. Click the Add User button and select either From directory option to add a new user from a directory or Locally option to add a new user by providing the required information.

Add a new user from directory

To add a new user from a directory, you need to:

1.Click the Add User button and select the From directory option.

2.Search for the user in a specific or all the directories.

3.Select a user by checking the radio button before the user's name and then clicking the Select User button.

4.Assign a Role and Organization for the user.

NOTE   Organization can be assigned only if the Role is Application Owner.

5.Enable/disable the Require two-factor authentication check box.

6.Add a user by clicking the Add User button.

Add a new user locally

To add a new user locally, you need to:

1.Click the Add User button and then select the Locally option.

2.Assign a Role, Organization , and Password for the user.

3.Enable/disable the Require two-factor authentication check box.

4.Press the Save button.