Authentication Errors
API calls are authenticated with access tokens (API authentication tokens). An access token is a string representing an authorization issued to the client.
This section lists errors that could arise while working with the authentication tokens.
| Action | Error Information | Possible Cause | Remediation |
|---|---|---|---|
| Create Token | The user does not have permission to authenticate using a certificate. | Certificate configuration does not allow authentication using certificate | Check if the settings that enable logging in through a certificate are configured. |
| Create Token | Token has been revoked | The refresh token has been revoked and it can not be used to create a new token. | Create a new token using client credentials. |
| Revoke Refresh Token | record not found | Either client_id or refresh_token does not exist. | Ensure that the client_id and refresh_token are valid. |
