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Reports

Clients Health Report

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Please Note:

Clients Health Report

The Clients Health Report shows the health status of the CTE clients available on the CipherTrust Manager. You can download the report as a PDF or CSV document, as required. Refer to Downloading the Report.

Use the "Search by" box to search for records in the report by Client Name or Domain. When searching for records by domain names, specify the complete and exact domain name including case-sensitivity. For example, searching for "test", "test-domain", and "Test-Domain" will return different search results.

Viewing the Report

To view the Clients Health Report:

  1. Open the Transparent Encryption application.

  2. In the left pane, click Reports. The Reports page is displayed.

  3. Click the Clients tab.

The report shows all or some of the following columns:

ColumnDescription
DomainName of the CipherTrust Manager domain to which the record belongs.
NameName of the client on the CipherTrust Manager.
StatusStatus of the client. The status can be:
• Unregistered
• Error
• Warning
• Healthy
• Expunged
Refer to Client States for details.
OS TypeOperating system running on the client - AIX, LINUX, or WINDOWS. For unregistered or manually added clients, UNKNOWN is displayed.
DetailsVersions of the platform and kernel installed on the client, for example, RHEL7.8 - 3.10.0-1127.el7.x86_64. For Windows clients and unregistered or manually added clients, the field is empty.
The Details column shows hyphen-separated (-) combination of these fields:
Details-OS Sub Type: Variant of the operating system running on the client, for example, RHEL7.8.
Details-OS Kernel: Version of the kernel running on the client, for example, 3.10.0-1127.el7.x86_64.
To view/hide their values, click the custom view icon (Custom View icon), select/clear the desired column, and click OK.
Client VersionVersion of the CTE Agent installed on the client, for example, 7.2.0.xxxx. For unregistered or manually added clients, the field is empty.
Total GuardPointsTotal number of GuardPoints applied on the client.
Enabled GuardPointsNumber of enabled/active GuardPoints on the client.

Downloading the Report

Download the report as a PDF or CSV document. Based on the displayed columns and applied filters, the downloaded report shows all or some of the columns listed in Viewing the Report.

To download the report:

  1. Open the Transparent Encryption application.

  2. In the left pane, click Reports. The Reports page is displayed.

  3. Click the Clients tab.

  4. Download the report:

    • Click Download CSV to download the report as a CSV file. The file is named cte_client_health_<TIMESTAMP>.csv, for example, cte_client_health_2021-01-12T06_52_51Z.csv.

    • Click Download PDF to download the report as a PDF file. The file is named cte_client_health_<TIMESTAMP>.pdf, for example, cte_client_health_2021-01-12T06_55_09Z.pdf.

The downloaded PDF document shows the Report Name as Clients Health Report and time the report is Generated At.